TC
00 Groundwork

We all have
that one thing
that won't hold.

One bottleneck. Rebuilt, documented, and handed back to you so it actually sticks.

Defined scope.
A clear range. No surprises.
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TC
01 Who It's For

You built something
real. Don't let growth
wear it down.

Groundwork is for businesses who've started to feel it: the systems that got you here are starting to strain, and you're worried that fixing them means losing what made the team good in the first place.

You don't need someone to blow up how you work.

You need someone on the ground with you, making sure bottlenecks are fixed fast so your operations can keep going.

The magic is the conversation.
I listen, reflect, and meet you where you are.
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02 Investment

Priced for
where you
actually are.

Pick the description closest to you. The ladder is the same, the context isn't.

You're doing everything yourself right now. Groundwork gets your one worst process out of your head and into something repeatable, without a retainer.

Quick FixComing Soon$1,500–$2,500

One call, one isolated fix, delivered and done. No documentation or training layer. About a week.

The First System$3,500–$5,000

A fix that connects to the systems around it, plus documentation, training, and 1:1s so it actually sticks.

The Operating SystemStarting at $6,500

Multiple connected processes, fixed into one working system.

Ongoing Systems Partner$1,500–$3,000 / mo

Capped-hours maintenance of a system we've already built together.

Add-on after a build. Not sold as standalone open-ended time.

You're stretching a mission-sized budget across a for-profit-sized problem. Same ladder, with room made for that.

Quick FixComing Soon$1,500–$2,500

One call, one isolated fix, delivered and done. No documentation or training layer. About a week.

The First System$3,500–$5,000

A fix that connects to the systems around it, plus documentation, training, and 1:1s so it actually sticks.

The Operating SystemStarting at $6,500

Multiple connected processes, fixed into one working system.

Ongoing Systems Partner$1,500–$3,000 / mo

Capped-hours maintenance of a system we've already built together.

Add-on after a build. Not sold as standalone open-ended time.

Ask about our mission rate for nonprofit and mission-led teams. It's a real conversation on the discovery call, not a public sticker price.

You have a real team now, and the process that broke at 3 people is really breaking at 15. Same ladder, sized for more moving parts.

Quick FixComing Soon$1,500–$2,500

One call, one isolated fix, delivered and done. No documentation or training layer. About a week.

The First System$3,500–$5,000

A fix that connects to the systems around it, plus documentation, training, and 1:1s so it actually sticks.

The Operating SystemStarting at $6,500

Multiple connected processes, fixed into one working system across the team.

Ongoing Systems Partner$1,500–$3,000 / mo

Capped-hours maintenance of a system we've already built together.

Add-on after a build. Not sold as standalone open-ended time.

If it's not one system anymore, but how your whole team and culture operate, Tend Collective's embedded partnership may fit better than a single Groundwork build. See Tend Collective →

Every tier starts with
the same short discovery call.
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03 How It Runs

A week to
a season.
Never open-ended.

Week 1 Discovery call, then I map the process as it actually runs today, not as the org chart says it runs.
~1 week Quick Fix: one isolated bottleneck, resolved. A defined menu item, no documentation layer.
3–5 weeks The First System: rebuilt process, documented, your team trained, with 1:1s so it holds after I leave.
6–12 weeks The Operating System: multiple connected processes fixed into one working system, documented end to end.
Project-based, not hourly.
Right-sized to your stage.
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04 Start Groundwork

Tell me what's
not holding.

A short form to start, so when we meet, we go straight to the real conversation.

Start with Groundwork

Realize partway through that your problem is bigger than one system? Read about Tend Collective →

No prep required.
Just honesty.
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